01Selection bag & sharing
The selection bag stores product identifiers and chosen options in this browser’s local storage so the shortlist can persist between pages. It is not sent to the studio automatically. A share or consultation link contains up to three product identifiers and numeric option references; it does not include a name, email address, notes or conversation text. On the consultation page, the client can review and remove pieces before choosing whether to submit the request.
ControlRemove saved pieces, clear this site’s browser storage or choose not to share the generated link.
02Briefs & consultation plan
Bespoke-brief answers remain in the browser while the brief is prepared. They leave the page only when the client chooses to open an email, copy the brief or send it to the AI concierge.
Consultation preferences, an optional private edit of up to three catalogue pieces with selected size and metal, optional dates, time-zone context, notes and contact details remain in the browser while the request is prepared. When the client chooses Send, the reviewed details are sent to this site’s first-party consultation database. A reference appears only after the record is stored; it confirms receipt, not a reservation, appointment, quote, product availability or delivery date.
ControlYou can prepare and copy either plan without using the AI concierge. The website only confirms a consultation after its first-party record is stored.
03Measurement, cookies & campaign labels
The preview sends privacy-safe daily counters to its first-party database for essential performance and approved interaction categories. Separately, Google Analytics 4 loads only after you choose Allow analytics and may then set _ga cookies and receive page, interaction, device and network information. Advertising storage remains disabled. The site does not send names, contact details, search text, consultation or care references, jewellery notes, AI messages, review text or form contents to Google Analytics. You can choose Essential only or reopen Cookie settings at any time. Bounded campaign labels remain in the browser session. The preview does not retain click IDs, referral URLs or campaign search terms, and a client-proof source click is counted only as an aggregate verification action.
BoundaryConcierge messages, consultation notes, care observations, order and care references, preferred dates, time-zone text and catalogue search text are not included in measurement payloads. A short-lived pseudonymous abuse-control hash protects the first-party endpoint; no raw network address or cross-session visitor identifier is stored in the daily counters.
04Private Stone List
The Private Stone List stores a normalised email address, selected gemstone or studio interests, broad market, bounded campaign labels, the form source, consent version and consent timestamps in the first-party database. A random private preference token is returned to the client; only a one-way hash of that token is stored. Marketing measurements receive only aggregate list actions, broad market and interest counts—not the email address, preference link or token. Withdrawal changes the consent record immediately. The email address remains on the restricted suppression record so a withdrawn address is not treated as active consent; a client can contact the studio about access, correction or deletion. This preview does not send an automatic email or connect the record to an external mailing platform.
ControlJoining requires an unticked express-consent choice. The receipt provides an account-free preference link for immediate withdrawal; a purchase or consultation never silently joins the list.
05Client-story invitations
A client-story invitation stores the client’s name, optional proposed public display name, email, broad market, experience category, optional catalogue piece, story text, publication preference, incentive disclosure, genuine-experience attestation, contact permission, bounded campaign labels, workflow status and timestamps in the restricted first-party database. The public form never publishes a submission. The owner-only workflow records private verification notes and requires a separate final decision about wording, identity and material-connection disclosure before any public use. Marketing measurements receive only aggregate invitation actions and broad categories—not the name, email, story text, reference or private notes. A client can contact the studio to request access, correction, deletion or withdrawal from possible publication; some integrity evidence may need to be retained where an obligation applies.
ControlA client can choose studio-only handling or express interest in a later anonymous or named story. Neither choice is final publication permission; the studio must contact the client and record a separate approval.
06Jewellery Care Desk
A Jewellery Care Desk request stores the client’s name, email, optional phone, broad market, purchase path, optional order reference, selected catalogue piece or short piece description, care category, safety flag, client observation, safe-wear acknowledgement, contact permission, bounded campaign labels, workflow status and timestamps in the restricted first-party database. The form accepts no photographs, payment details or identity documents and does not authorise transport or establish custody. The client-care lookup requires the random care reference and matching email, then returns only the broad client-safe stage, care category and timestamps. Names, contact details, order references, piece descriptions, observations and studio notes never enter aggregate marketing measurement. A client can contact the studio about access, correction or deletion, subject to applicable business or legal recordkeeping obligations.
ControlSubmitting creates a private human-triage record only. Keep the piece until the studio gives written instructions; use the random reference and matching email for the limited status lookup.