Complimentary insured deliveryBrisbane designedWorldwide consultations

From first question to lifelong wear

A considered service,
around every piece.

Clear guidance before purchase. Careful confirmation before production. Practical support after your jewellery arrives.

Divine Elements Australian sapphire ring craftsmanship
01

Personal guidance

Use the ring finder and AI concierge to clarify your taste, then bring your shortlist to the Brisbane studio for stone, sizing and availability confirmation.

Start the ring finder
02

Handmade in Brisbane

The current store advises that each piece is handmade in Brisbane and generally takes around 3–4 weeks to produce. Timing is confirmed for your order.

Review production timing
03

Insured worldwide delivery

The published delivery policy states that worldwide shipping is complimentary, insured and trackable, with signature on delivery. International duties and taxes remain the customer’s responsibility.

Read delivery details
04

Care and annual review

The studio recommends regular setting checks and annual professional cleaning. Remove jewellery for physical work, chores and exposure to chemicals, cosmetics or extreme temperatures.

Open the care guide

Choose and care with confidence

Practical guides,
without the guesswork.

Current policy snapshot

Confirm the fine print
before you commit.

The established store’s warranty and returns page covers resizing requests, manufacturing-fault assessment, repairs, custom orders, change-of-mind purchases and sale items. Approval is required before sending anything back.

Those store conditions sit alongside consumer-guarantee rights that apply under the Australian Consumer Law. Review the source-backed summary and confirm the details for your order.

Delivery, returns & rights